Mission Statement

We will be a prestigious financial institution at the forefront of the banking industry in the Philippines. We will have the most extensive market reach in terms of territories covered and superior product mix.

We will be a quality institution. We will deliver quality the first time every time.

In all our dealings, we will always be guided by our strong Christian values and the highest standards of competence, integrity, and excellence.

Our business at Penbank is professional banking. We adhere to a sound set of principles: Integrity, Service Quality, and Commitment to Serve. We exist for our customers, employees, stockholders, and the communities we serve.

We will be a dynamic institution providing an array of creative, innovative products and services. We will always strive to foster and maintain long-term client relationships founded on mutual trust and confidence. We will be our clients’ financial adviser and repository of their financial resources.

We believe strongly in human resource as a key element of our bank’s success. We shall recognize and reward excellence, maintain their dignity, and promote their well-being. We will be a company to which each and every employee will be proud to belong.

We recognize our responsibility to our shareholders. We shall exercise prudent management of resources and generate consistently high returns for our shareholders.

And as a corporate citizen, we shall make ourselves worthy members of our society. We shall continue to actively fulfill our social responsibility and be continuously inspired by the ideal of uplifting the quality of life.